Who we are

Effective Date: [21/06/2025]: Our website address is: http://tailsoverpaws.com.

Welcome to Tail Over Paws

A pet hygiene brand owned and operated by Bhookhhad Foods Private Limited (“we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access to and use of our products and services, including but not limited to Herbal Pet Shampoo, Tidy Tails Shampoo, Gloss & Go Dry Bath, Earlipure Ear Cleaner, Splash Paw Cleaner, and Paw Balm (“Products”).
By purchasing, using, or accessing any of our Products, you agree to these Terms in full. If you do not agree with any part of these Terms, please refrain from using our Products.

Contact Information

For any questions regarding our Terms or Products, please contact us at:
Bhookhhad Foods Private Limited
53 6TH FLOOR SANIDHYA COMPLEX
OPP SANAYAS ASHRAM
NR TOWANHALL ASHRAM ROAD
AHMEDABAD 380009.
Email: support@tailoverpaws.com
Phone: 9889887307

Product Usage & Disclaimer

Our Products are intended for external use on pets only.
Always read and follow usage instructions provided on the product label.
Consult a veterinarian before use if your pet has existing skin conditions, allergies, or is under medical treatment.
We do not guarantee results, as every pet’s skin, coat, and health condition may vary.

Product Safety

Store Products in a cool, dry place away from direct sunlight.
Keep out of reach of children.
Discontinue use if your pet shows signs of irritation and consult a veterinarian immediately.
Our Products are not meant for human consumption.

Intellectual Property

“Tail Over Paws” is a registered brand under Bhookhhad Foods Private Limited. All logos, product names, designs, and related marks are the intellectual property of the Company.
Any unauthorized use, reproduction, or distribution is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by law, Bhookhhad Foods Private Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our Products.
We are not responsible for improper storage, handling, or application by the end user.

Returns & Refunds

Due to the hygienic nature of our Products, we do not accept returns once the seal is broken or the product is used.
If you receive a damaged or defective product, please contact us within 48 hours of delivery for replacement or resolution.

All Eligible Return and Exchange will be delivered with in 5 to 7 Working days

No refund will be provided

Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. The revised Terms will be effective from the date they are posted on our website or packaging.

Governing Law

These Terms are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of the courts located

53, 6TH FLOOR SANIDHYA COMPLEX
OPP SANAYAS ASHRAM
NR TOWANHALL ASHRAM ROAD
AHMEDABAD 380009.